Every jar in the catalogue can be found and asked about with a keyboard alone.

Who this is written for

Three of us run this kitchen. Nobody here is an accessibility auditor, and we will not pretend the site has been certified by anyone. What we can say is that we built it to the Web Content Accessibility Guidelines 2.2 at level AA, tested it ourselves on real devices, and fixed what we found before it went live.

The site is a catalogue of plum lekvar, apricot lekvar, jams, fruit butters and one quince paste. There is no cart and no checkout. Everything ends in an inquiry form or a phone call, which keeps the number of things that can break fairly small.

What we test, and on what

Every page is walked with the keyboard only: Tab, Shift+Tab, Enter, Space and Escape. The skip link is the first stop on every page. The menu opens and closes from the keyboard, focus moves into it, and Escape closes it. Focus is drawn as a 2px frost-blue ring set 4px off the element so it does not sit on top of the text.

Screen readers: VoiceOver on an iPhone with Safari, and NVDA with Firefox on Windows. We check that each page has one heading at the top, that the headings below it step down in order, and that form errors are read out next to the field they belong to rather than in a box at the top.

Widths: 320, 360, 414, 768, 1024, 1440 and 1920 pixels, plus browser zoom at 200% and 400%. At 400% on a 1280px screen the layout is a single column and nothing scrolls sideways. Long product names like Hill Country Peach Preserves wrap; they do not get cut off.

Colour, type and motion

The ground is a deep slate, the type is near-white. Body text on the dark ground measures about 14:1. The grey used for labels and captions measures about 6.8:1, and the thin frost accent about 10:1. On the light paper blocks the text is near-black. None of these pairs depends on colour alone to carry meaning: a selected filter chip changes fill and its text, an error carries a written message.

Body text is set at 17 to 18 pixels with a line height of 1.6. Labels use a monospace face in capitals; we kept them short so they stay readable.

If your system asks for reduced motion, the site listens. The maker's stamp on the home page appears instead of dropping in, block reveals are switched off, and the buttons that lean toward a mouse pointer stay still. Those pointer effects never run on touch screens either.

Gaps we know about

These are the problems we have found and not yet fixed. We would rather list them than have you find them.

• The home page offer list shows a photograph that follows the mouse when you hover a product name. It is decorative and hidden from screen readers. On touch screens the same picture appears as a small thumbnail at the start of the row instead. Keyboard users do not see the picture at all; every product page has its own described photographs.
• The support chat polls for new replies every five seconds while it is open. NVDA announces new messages reliably. VoiceOver on iOS sometimes reads a reply late or not at all. If you rely on VoiceOver, email or phone will get you a clearer conversation.
• On the price estimator the coloured band is a picture of the price range. The same figures are written out in text beside it, so nothing is lost, but the band itself says nothing to a screen reader.
• The address links out to Google Maps. That page is not ours and we cannot vouch for how it behaves with assistive technology. The address is written in plain text in the footer of every page.

Photographs and alt text

Every photograph of a jar or a bake carries a short description of what is actually in the frame: a spoon standing in plum lekvar, a tray of kolaches, hands pitting plums. We describe the fruit and the set because that is what the picture is there to show. Purely decorative marks, like the round maker's stamp, are hidden from screen readers.

The site carries no audio and no video. Nothing plays by itself.

How to report a barrier

Tell us the page, what you were trying to do, and what got in the way. The device and the assistive technology help if you know them, but they are not required. Write to [email protected], call +1 (971) 555-5462, or use the inquiry form.

We reply within two working days. If the barrier stopped you sending an inquiry, we take the inquiry in that same reply, by phone or email, whichever you used. A fix to the site itself usually lands within 30 days. A fix that needs the layout rebuilt can take longer, and if it does we tell you so and say when.

Prefer to skip the site altogether? That is fine. Ask for the catalogue by phone. We will read out what is in the pantry, the jar sizes and the from-prices, and write up the inquiry for you.

Pickup and the kitchen itself

Orders are handed over at 68 Oak Lane, Office 12, Austin, or delivered locally within Austin for a flat $8 per order. If the pickup point is hard for you to reach, say so in the inquiry and we will talk through a delivery instead. The $8 is the same either way.